All-Star Auto Glass
Seattle, WA 98134
Phone: (206) 255-7827
01/25/2008 Posted by cslavin
After waiting from 9am-noon in my given time window for them to "conveniently" come to my home to repair my winshield, I finally got fed up and called to find out where my technician was (it was already past noon). The first person I talked to on the phone simply said "sorry, I don't know where he is" and had no further help for me. Several minutes later I received another phone call, this time with an apology and blame being placed on the technician. They said he would be there in fifteen minutes. Ten minutes later another phone call and a lame excuse about traffic conditions, they said it would take even longer. All said and done I couldn't believe how long it took them to get here, and why they couldn't make a courteous phone call to notify me of any delays. I will definitely take my business elsewhere in the future and don't recommend all star to anyone.
Cons: Untimely service, rude telephone operators
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