Moore Floors Inc.
Covington, WA 98042
Phone: (253) 631-0705
Ratings & Reviews Summary for Moore Floors Inc.
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User Reviews for Moore Floors Inc.
03/20/2008 Posted by jenthomas56
We had Moore Floors Inc. come in to install new hardwood floors to match our previous hardwood floors. They installed and refinished the flooring, and the end result is incredibly beautiful. We never imagined it would look this good. We get compliments on our floors by everyone that sees them. They are very reasonably priced, and people can not believe how little we paid for this exquisite floor. The crew was timely and professional and had us back in our home in no time. They worked long hours to ensure this. After my experience with Moore Floors, I would not think of going to anyone else in the future. We received quotes from three other companies before hiring Moore Floors, and not only was their price the best, but there was a notable difference in the interactions we had with them. They more than exceeded my expectations!! Thank you Moore Floors Inc. for a job exceptionally done!!
Pros: Affordable, professional, experienced, beautiful end result!!
Cons: Can't think of any!! We love our hardwood floors!!
12/29/2007 Posted by taralynnaasand
You don't have to pay an arm and a leg to get quality craftmenship and honest and reliable service. (They even worked the weekend to accomodate our schedule!) Their contractors arrived on time and delivered a beautiful product for us within the timeline they set and for the price they originally quoted (no surprises!) What a relief when you can get the same service as the big guys at the price of a family owned business. We were reluctant at first to use a contractor with one of the lowest quotes thinking we might be missing out on something the higher priced guys offered, but not so. These are good guys, they offer good rates, and they gave us a great looking showroom finish. No complaints, kudos to you Moore Floors!!!
Pros: Prompt, Punctual, Perfectly done
Cons: They only offer hardwood flooring services
10/29/2007 Posted by heathervisser
This business charges less and it is for a reason! We though very highly of them at first and the floors looked great at first sight but then we started noticing where they hadn't filled in nail holes in two rows of boards and nails were sticking out which kept getting caught on our socks and I even cut my foot on one. I thought this could be easily fixed with no hard feelings but then when I tried to contact them through email and telephone several times, there was no response. That was back in March and it is now almost November! I have lost count of the number of times I have called and emailed. They even finally answered one day and apologized that they have been busy and promised to come in September 4th/5th. My husband took the time off work and no one even showed up or bothered to call and now we are back to calling and emailing with no response again. Now that the house market is going downhill and people are hesitant to renovate since they fear they won't get the money back from the sale of their house, it will be interesting to see if some of these unreliable contractors suddenly learn about customer service!
Pros: one of the cheaper companies out there
Cons: you get what you pay for - no customer serivce and an unfinished job
