Ebits PC Laptop

06/10/2008 Posted by gAmigo

Took my bad hard drive to another store that told me it would cost $2000 to get my data. As a last resort I thought I'd try eBits. eBits went out of their way and were able to get my data for a few hundred bucks. Can't say enough about Jasper and his friendly crew. Highly recommended.

Pros: Friendly and experienced

04/21/2008 Posted by WestSeattleKevin

After taking my Mac to the supposed “Genius Bar” at the Mac Store I was told that in order to fix my laptop I would have to get a completely new Hard Drive. My only option was to send my Laptop away for a Hard Drive Replacement in which I would pay $375.00 plus shipping and handling and I wouldn’t be able to keep my old Hard Drive. I made my way over to eBits where for $225.00 and no shipping and handling I got a new Hard Drive installed the next day and they recovered the contents off my old Hard Drive. I felt Jasper and his team did an excellent job. They were very courteous and run a great business. I would recommend eBits to anyone who is in need of computer repair and is tired of getting the run around. Great service, honest people, convenient, and quality work.

Pros: Knowledgeable

04/12/2008 Posted by eliz5668

eBits not only saved all the data from my crashing hard drive, they only charged me a portion of what it should have cost them to preform the procedure. I thought that my pictures, documents, and most importantly... music, were lost, but eBits got them back for me at a price that I could pay. They really care about the customer and making sure they are satisfied. If you have any laptop problem, GO TO eBITS. Now.

04/03/2008 Posted by lsterling

I'm a grad student at the UW and depend on my laptop for everything! Over the last few years, I've had various laptop 'emergencies', including crashes that threatened loss of all of my data, broken laptop parts, etc. Each time I brought my laptop to eBits, they were personable, reassuring, helpful, and honest about how they could help and what I should actually pay for (they've even encouraged me not to pay for certain items or services that were unnecessary). They've been able to fix my problem each time, even recovering my data after a crash. I feel like I have consistent, reliable, and trustworthy computer support I can call on when needed. I highly recommend eBits for help with your computer-- I wouldn't go anywhere else!

Pros: Customer services and honesty are a plus

03/22/2008 Posted by AmericanTintin

My laptop was seriously damaged during international travel, and I was afraid I had lost a year's worth of photos and personal documents which held a great deal of value for me. eBits was recommended by University Book Store as a reliable laptop repair and data recovery company. Jesper and his technicians were always friendly and patient and answered all of my questions. At first they told me it looked unlikely my data could be recovered. However, since they knew that for me this data was irreplaceable, they went the extra mile. Lo and behold, they recovered nearly all of the files from my badly damaged hard drive. Of course I was worried about the cost as I was on a student budget. Jesper knew this and charged me an amount I could pay, even though his technicians put many hours into recovering my files. I simply could not have found such great service at such a reasonable price anywhere else.

Pros: Personalized service, quality of technicians, good location

03/05/2008 Posted by Mahlum

Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I've taken my laptop apart at least a dozen times and modded many of my own upgrades into it myself. When my laptop crashed and I couldn't find out why, I took it to eBits. The people there were fast, friendly and legit. Since I'm addicted to the laptop, I would call nearly every day and talk to Jasper about how it was going. Jasper ( or one of the other qualified technicians ) would tell me EXACTLY what they were doing, and EXACTLY what they were testing... BEFORE they did anything they gave me a call to check if it's alright... If you can ever get that service at Bestbuy, the moons must be in planetary alignment. I'm sticking wth eBits PC Laptop. It's affordable, PERSONAL, and quality. Values you simply can't match at a junk store like BestBuy... Don't you think it's ironic best buy always asks you just to buy a new laptop?

Pros: Personal, Quality Service at a Good Value

Cons: Limited Store Locations, Most Parts must be ordered

02/20/2008 Posted by margeauxfox

I am a student at the university, so I need to use my computer daily for both class work and personal connections. Twice now eBits has saved me from major problems by quickly fixing my computer's malfunctions. The first time I used eBits services I had kneeled on my compuer by accident and cracked the screen. Normally this would have been a very costly repair, but eBits (with luck) had the piece on hand so they did not need to ship it in, which also meant I did not have to wait for it to arrive. It was fixed in a day and a half. I was so releived. Then last week for no reason the sound output just stoped working. Just out of nowhere. Also, ever since I had purchased the computer there had been an annoyin icon popping up saying I was running out of disk space, somehow my computer was trying to save all of my files to the wrong drive. I took my computer in and was instantly helped, they wonderful people at eBits fixed all of my probems and had it back to me in two days. They are always very polite, and listen to all of my problems before the take in the computer, and when I get it back, they always explain what they did and give me pointers and tips for my computer maintenance techniques. I would very highly recommend this company to anyone, and I would like to thank it's owner, Jasper, for all of his help.

Pros: Speedy, efficent, affordable, parking across the street

11/09/2007 Posted by seattlemr

I have had a couple of laptop melt-downs over the years, but the folks at ebits have always pulled through for me. The last time I took my Dell in, the power was starting to go. I was told my mother board needing fixing. Not only did I get a call from the owner explaining the problem and telling me what the fee was, but he knew this was my primary work computer and followed through on fixing my laptop within 24 hours without charging me extra. These guys are truly professional, courteous and care about their customers. They don't seem to be in business to rip people off like some other laptop shops out there, but really work for their customers.

Pros: Great location-corner of 50th and University

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