Angel Limo USA Inc
SEATTLE, WA 98116
Phone: (206) 547-1212
01/18/2008 Posted by Epahon
Whatever you do, don't use Angel limo service. We had a beautiful wedding, and once the ceremony was over we walked outside to find... our Angel limo had left!!! Not a word to me, but one of the girls in the bridal party said that the driver had mentioned an alternator problem or something and just took off. So I called Angel limo. I was told there'd be a limo there in 10 minutes. Never showed. I called back. I was told that in an hour, one would certainly be there. Never showed. Then I was told (after my bride and I and all our guests had stood in the rain for more than an hour) that it would he hours before another limo would make it to my wedding. I really felt sorry for the guy that had to deal with my wife. The owner eventually agreed to our demands of our money back and free service another night. This all happened on a Friday night. On the following Monday, he charged my card. He told me that he would refund the money that day. On Thursday , the money still hadn't been refunded. I called the bank first to see if Angel Limo had presented a refund, which they hadn't. So I called the limo service back. First, he wouldn't take my calls. The phone would ring and ring until the voicemail picked up. So I borrowed a friends phone, and Whala!! I got an answer. The owner claimed the charge had been presented and that my bank was lying. I have called this man repeatedly since then. I have left messages that say, "I understand mistakes can be made. If you meant to refund the money but it didn't go through, I can understand that. Let's work out another refund option. I don't want to go to court over this. If you call me, we can work this out." Then I leave my name and number twice. I've made that call around 15 times. Now I've moved on to complaints with the Attorney General and a business bureau. Don't use this service. He ripped me off for $500 which I kind of doubt that I'll ever see again.
Cons: I lost $500 and my bride was angry on her wedding day...
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