Angel Limo USA Inc
SEATTLE, WA 98116
Phone: (206) 547-1212
03/19/2008 Posted by notnwnative
Just the facts- I booked with Angel Limo. My fiancee found the reviews on CitySearch, didn't have a great feeling, wanted everything to go well on the wedding day and made other plans. I cancelled with Angel Limo 3+ weeks before the wedding. Funny part -- Angel Limo ignored the cancellation and we ended up with two identical limos in front of the church on the big day (better than none, I guess). So, first, I spent 5 minutes on the phone with the owner _on my wedding day_ reminding him that I had cancelled nearly a month earlier. Next I had to call back after the honeymoon when I didn't see a reversal of the charge or a refund on my credit card. The owner said he would take care of it. A week later I called again...same story. I finally resorted to disputing the charge through my credit card company.
Pros: The stretch Chrysler 300 looked great.
Cons: Customer service is abominable including immediate credit card charge and un-willingness to resolve the dispute.
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