Radiant Plumbing

08/27/2008 Posted by 823849psl

Radiant did a wonderful job at our house. We had multiple contractors who were late, broke things, or just did not show. Brad P. with Radiant was patient, always finding a solution to our challenges.

08/19/2008 Posted by Eric72

We had a number of small repairs and one large one, and they were extraordinarily efficient, courteous, and competent. You will hear that they are expensive, and they are. But they are remarkably pleasant, reliable, and professional. An excellent outfit, and I'm happy found them. By the way, our plumber was Brad, who deserves all these superlatives.

08/18/2008 Posted by KristinO

This is my first review here on Citysearch, but I wanted to write in that Jason was prompt, reliable and professional! Would hire Radiant Plumbing again.

08/07/2008 Posted by nothappeee

After calling and making a appointment for a estimate on a water heater replacement, I was assured that I would get a estimate when the technician was there. I paid $39.00 for the technician to tell me that he needed to go back to the office and get the pricing together, he would fax or e-mail that night. TWO days later, when I finally did get the choices for water heater repair/ replacement on paper, they were hand written and not on letterhead, with no mention of company name. I made a return call to the office and was told that they do not do the estimates and would type the current estimate to "look professional". It is sad you have to ask people to be professional and timely. I will not recommend Radiant Plumbing.

06/29/2008 Posted by BlaB

This company is just great. We had one big problem, a mystery leak that had completely drenched our hall closet, and an assortment of smaller ones (dripping toilets, leaking shower faucets, etc.). We called Radiant on a Sunday night and Brad came out on Monday to do some diagnostics, and then returned with a helper (Jonathan) a couple of days later to do the repairs. The guys were here for about 6 hours straight and fixed everything. The wet closet had resulted from pipes leaking behind a shower and, although they did have to go through a wall to remedy the problem, they really took care to do the minimum amount of damage & cleaned up extremely thoroughly after themselves. Brad was so friendly and professional and explained everything very clearly. He tested all the other pipes he could see to make sure they were sound. He discovered that our main water shut-off at the street was frozen into place (pretty alarming) and stayed an extra 90 minutes to repair that for us. Inexpensive? Nope, but we were really delighted with the job they did and would recommend them to anyone. Great service and extremely friendly office staff--we talked to Jennifer a couple of times. And one more real plus for us -- Brad and Jonathan are definitely dog-friendly. We have three big Goldens so it really helps if contractors who come to our home like dogs & are comfortable around them.

Pros: Fast, friendly, excellent service

Cons: Not cheap, but you get your money's worth for sure

05/26/2008 Posted by ITBEB

After discovering a strange water leak I went searching for a plumbing service. After reading some positive user reviews on YELP I visited Radiant's website. The website was inviting and I could tell that Radiant could be "my kind of plumber". So, I called. Jennifer answered. She was so helpful and cheerful...she literally brightened my day. We made an appointment. Jennifer called back 1/2 hour before the technician's visit as a courtesy call. Brad P. showed up on-time and was courteous & professional. He recommended a solution that protected my future interests and demonstrated a significant knowledge of the product and the root cause. He's finishing up now. I'm extremely pleased and have found my new plumber. Thanks!

03/25/2008 Posted by SJWagner

We had an after hours emergency with our shower. We called everyone in town, and Radiant's dispatcher was the nicest, most professional and most accommodating. While the after-hours call was expensive, they fixed the problem in a matter of minutes (after we'd spent about 6 hours trying to fix it ourselves). The plumber who came on the call gave up his own birthday party to help us out. Hopefully, he still got to have some fun. You can't go wrong with these guys - they are very professional, very knowledgeable and very nice. Not cheap, but in this case, you get what you pay for.

Pros: Customer service, knowledge, quick and efficient

Cons: Not cheap

03/18/2008 Posted by braddarb

We have used Radiant before and they are always prompt, courteous and professional. Whether it be a large job (replacing a water heater in the attic), or a list of small 'fix-it' items that we are doing today, Radiant Plumbing gets the job done right the first time, within your budget, and with your customer satisfaction in mind. What a pleasure!

Pros: Prompt, Professional

03/15/2008 Posted by avlockwood

I used Radiant Plumbing for the first time based on a referral from a friend. The technician was polite, friendly, explained the problem and gave me several options. He was able to install some new fixtures at a reasonable price and went above and beyond by cleaning the grout and re-caulking the tile around the tub. He also flushed my solar water heater for me. The folks at the office were also polite and accommodating and worked with me to find a time for an appointment that fit my schedule. They didn't even mind when I called to check on the status - didn't get snippy or give me some kind of lame excuse when I asked how the day was going. I will definitely use them again.

Pros: competence, professionalism

Cons: had to wait for the technician to show up; reasonable prices but not cheap

02/25/2008 Posted by toloxo

They won't even give you an estimate unless you pay upfront! Save your time and get another contractor.

Pros: Fancy trucks

Cons: Spendy estimates